From the Editors
Associate Director of Outreach, Center for Advanced Studies in Child Welfare
Director, Center for Advanced Studies in Child Welfare
Welcome to the latest issue of CW360° from the Center for Advanced Studies in Child Welfare (CASCW) at the University of Minnesota. As technology continues to rapidly transform every corner of society, it has become impossible to ignore its expanding presence in child welfare. From artificial intelligence to social media platforms, mobile apps to virtual reality, technology is reshaping the way child welfare professionals work and engage with families.
In this issue of CW360°, we explore the multifaceted and evolving role of technology in child welfare. The promise of technology lies in its ability to enhance our practice—whether through virtual reality simulations that provide immersive training for caseworkers, or apps designed to better connect families with critical resources. As child welfare professionals, we must consider not only the vast potential for positive change but also the challenges and complexities that technology introduces to an already demanding field.
Throughout this issue, we delve into the use of cutting-edge innovations such as virtual reality (VR) and artificial intelligence (AI), and how they are increasingly integrated into training, assessment, and case management. Virtual reality, for example, is becoming a powerful tool for simulating real-world scenarios that help train workers to handle difficult and sometimes dangerous situations in a safe and controlled environment. AI has the potential to support data-driven decision-making, identifying trends and risks that might otherwise be overlooked.
We also look at the role of social media and technology platforms in both supporting and complicating the work of child welfare. On one hand, social media can be a vital tool for outreach, creating communities of support for families and workers alike. On the other hand, it poses new risks related to privacy, security, and the ethical challenges of virtual interactions. Apps designed for case management, family support, and worker well-being hold great promise, but their effectiveness depends on equitable access and careful implementation.
As we examine these emerging technologies, we also consider their impact on the workforce. Technology offers the potential to reduce administrative burdens, streamline communication, and improve access to services. However, it also requires a new skill set from workers, along with the need for ongoing training and support. The digital divide remains a significant issue for both families and workers, and these gaps must be addressed if technology is to realize its full potential in the field.
In this issue, we invite you to explore the ways in which technology is already reshaping child welfare practice. Throughout the overview section, we offer a broader understanding of the latest trends and research. The practice section provides expert insights on implementing these technologies in ways that are practical, ethical, and inclusive. And in perspectives, we hear from a range of voices—including social workers, researchers, and advocates—on how technology is influencing their work and lives.
Lastly, we’d like to sincerely thank this year’s contributing authors. We hope readers will enjoy and learn from their submissions. This issue of CW360° includes a list of helpful resources as well as a discussion guide to further support knowledge and growth.